🐾 Lexia-IA for Vets

Bespoke solutions, designed specifically for vets

Emergencies, booking appointments, post-operative follow-ups, clinic management — the telephone and administrative workload at a veterinary clinic is considerable. Lexia-IA frees you up to focus on your patients.

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100%
Calls handled
24/7
Emergency availability
−50%
Administrative time
Challenges of the profession

What’s holding vets back today

Lexia-IA tackles the main frustrations of your day-to-day work.

📞

The phone rings constantly, even during consultations

You can’t answer it when you have an animal on the table. Every missed call means an anxious family looking for another clinic.

📋

Managing the team across multiple shifts

Vets, veterinary assistants, receptionists — variable schedules and overtime are difficult to keep track of without a dedicated tool.

📧

Personal email inboxes are overflowing after consultations

Test results, prescriptions, vaccination reminders, post-consultation queries — a clinic’s inbox is constantly full.

Lexia-IASuite

5 solutions designed for vets

Each module works independently. Start with the one that meets your most pressing need.

AI Voice Agent
Your veterinary switchboard, even whilst you’re seeing patients

The AI answers your calls, assesses the nature of the enquiry (emergency, appointment, test results, general enquiry), reassures concerned pet owners and forwards emergencies to you immediately.

Automatic detection and escalation of emergencies
Classification of appointments / emergencies / enquiries
Message forwarded via SMS in real time
A reassuring, personalised tone in your clinic’s name
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Lexia Présence
Managing your team’s attendance

PIN clocking in for vets and veterinary assistants, tracking hours by time slot, automatic calculation of night and weekend hours, monthly export for payroll. Simple for all staff.

PIN clocking in adapted to split shifts
Calculation of night, weekend and public holiday hours
Dashboard by role
Monthly export for payroll
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Lexia Mail
Your clinic’s email inbox sorted and summarised by AI

AI sorts your emails by urgency, summarises each message and drafts your replies. Test results to be sent, vaccination reminders, questions from owners — everything is prioritised automatically.

Automatic sorting — urgent / reminder / information
AI summary of each email
Drafted in your clinic’s style
Detection of deadlines and reminders to send
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Lexia CRM
All your pet owners and their pets in one place

Manage your pet owner contacts with a complete history of consultations, treatments and correspondence. Automated reminders for vaccinations and health check-ups.

Pet owner profile with full history
Automatic vaccination reminder alerts
Follow-up on post-consultation appointments
Send emails directly from the owner’s profile
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Lexia Vault
Your prescriptions and test results secured

Send prescriptions, test results and post-operative reports via encrypted links. Your clients can access their documents without creating an account — RGPD compliance guaranteed.

AES-256 encryption
Secure sharing with no client account required
Comprehensive access log
Hosted in France — RGPD compliance
Discover Lexia Vault →
"

Before we started using the Lexia voice assistant, we were losing an average of 8 calls a day during consultations. Now, every property owner gets an immediate response — urgent calls are forwarded to my phone, and the rest are handled by SMS. My assistants have saved 1h30 a day on managing phone calls.

ML
Dr Marie Lefebvre
Veterinarian · Clinique Vétérinaire du Parc
Roll-out

Up and running within 48 hours, without disrupting your business

1

30-minute consultation

We identify your priority needs and draw up your personalised deployment plan.

2

Set-up & training

Our team sets up the solutions and trains your team. Everything is included, at no extra cost.

3

Go-live

Your solutions are up and running. We remain on hand for the first two weeks.

Frequently Asked Questions

Can the voice agent detect a veterinary emergency?
Yes. You set up emergency keywords (seizures, accident, breathing difficulties, etc.). The AI detects them and immediately transfers the call to your emergency number or the on-call number.
Lexia Présence Does it handle on-call shifts and night-time cover?
Yes. You set up your different types of shifts (day, night, weekend, on-call) with the corresponding weightings. The calculation is automatic.
Is the animals’ medical data secure?
Yes. Lexia Vault encrypts every document and the data is hosted in France. Compliance with the General Data Protection Regulation (RGPD) is guaranteed for owners’ personal data.
Can Lexia Mail be set up for multiple clinic addresses?
Yes. Lexia Mail can manage multiple email inboxes simultaneously — contact@, emergencies@, accounts@ — each with its own sorting rules.

More patient care, less admin. Your clinic deserves better.

30-minute personalised demo. Tailor-made implementation plan.

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✓ No obligation ✓ Deployment within 48 hours ✓ Data hosted in Europe ✓ Support included

Implement ‘Lexia-IA’ in my practice

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